June 8th, 2012
Attn Manager of Cecil Atkission Dealership:
My name is Sondra and I'd like to take just a few minutes to make some positive comments about your parts/service employee, Bucky Pinder.
My Chrysler 2009 mini-van was in your facility for repairs before its 3 yr/36,000 mile warranty expired. Although my vehicle was in repair for about 4 days, I found my car's lengthy stay was worth the time. Everything was repaired well and your manager, Bucky, was extremely helpful, courteous and professional. His actions speak for your entire organization and I say WELL DONE! I plan to use your services as needed at future dates/times.
You all made, me the customer, feel important and attended to.
Please give Bucky high regards on my behalf.
-Mrs. Sondra-